cpunk Privacy Policy – How We Handle Your Personal Data

When you register and use cpunk, we collect certain personal information that is necessary to operate your account and deliver a safe, reliable gaming experience to players across the Philippines. This includes your name, date of birth, email address, and contact number, which you provide during the registration process. We also collect payment-related information such as your preferred deposit and withdrawal method, transaction history, and any billing details required to process your transactions in Philippine pesos. During your sessions on the platform, we automatically gather technical data including your IP address, device type, browser version, and general location data to help us maintain platform security and improve performance. We may also collect records of your gameplay activity, session duration, and in-platform interactions to support responsible gaming monitoring and to personalise your experience. All information collected is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for identity verification and legal compliance.

The personal data we collect is used primarily to create and manage your cpunk account, process deposits and withdrawals, and ensure that your experience on the platform runs smoothly and securely. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies — these communications are essential to your account and cannot be opted out of while your account remains active. Your transaction and gameplay data helps us detect unusual activity, prevent fraud, and comply with our obligations under Philippine law, including anti-money laundering requirements. We may use aggregated, anonymised data to analyse platform performance, improve our game offerings, and understand how Filipino players interact with different features across the site. Where you have given consent, we may also use your contact information to send you relevant promotional communications about new games, features, or offers available on cpunk — you can withdraw this consent at any time by contacting our support team. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

cpunk does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with carefully selected third-party service providers who assist us in operating the platform — for example, payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party partners who handle your data on our behalf are required to maintain appropriate data security standards and are prohibited from using your information for any purpose beyond the service they provide to cpunk. In certain circumstances, we may be legally required to disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we receive a valid legal request or if disclosure is necessary to protect the safety of our players or the integrity of the platform. If cpunk undergoes a business restructure, merger, or acquisition, your personal data may be transferred to the successor entity, but only under the same privacy protections described in this policy. We will notify you of any such transfer where required by applicable Philippine law.

We retain your personal data for as long as your cpunk account remains active and for a reasonable period thereafter, as required by our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be retained for a longer period where required by anti-money laundering regulations or other applicable legal requirements. Once your data is no longer needed for the purposes for which it was collected, we will securely delete or anonymise it in accordance with our internal data retention schedule. cpunk applies industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction — these include encrypted data transmission, access controls, and regular security reviews. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your cpunk account and to keep your login credentials confidential. If you suspect that your account has been compromised, please contact our support team immediately using the details provided on this site.

As a player based in the Philippines, you have the right to request access to the personal data that cpunk holds about you, and to receive a copy of that information in a clear and understandable format. If any of your personal data is inaccurate or out of date, you have the right to request that we correct it promptly, and we will action such requests within a reasonable timeframe. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply to your account. Where we process your data based on your consent — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. If you have concerns about how cpunk handles your personal data, you are encouraged to contact our support team in the first instance so we can address your query directly. You also have the right to raise a complaint with the relevant data protection authority in the Philippines if you believe your rights have not been respected.

cpunk uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to help us understand how players navigate the site so we can continue to improve the experience. Essential cookies are required for the platform to operate and cannot be disabled — these include session cookies that keep you logged in during your visit and security cookies that help protect your account. We may also use analytics cookies to collect anonymised data about how players interact with different pages and features, which helps us identify areas for improvement and optimise platform performance. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some features on the cpunk platform. We do not use cookies to track your activity across third-party websites or to build advertising profiles. For more detailed information about the specific cookies we use and how to manage them, please contact our support team.

cpunk reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update this page with the revised policy and note the new effective date at the top of the document. Your continued use of the cpunk platform after any updated policy has been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you are always aware of how your personal data is being handled. If you have any questions about this Privacy Policy or about how your data is used, please reach out to our support team using the contact details available on this site. You can also find answers to common privacy-related questions on our FAQ page.